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The smartbox way to customer satisfaction

  • Before we start implementing, we discuss your requirements in detail to ensure that your smartbox solutions satisfies your needs entirely
  • Our 4-step approach guarantees a successful project
  • For any problem, issues & dissatisfaction we offer a personalized solution
  • Don’t hesitate to contact us get a taste of  what we can do for your business
1

Needs analysis

  • You contact us via phone, email or website form(if necessary we sign a confidentially agreement right away)
  • We will analyze your requirements in order to design your custom made solution
  • At this stage already we will be able to provide you with a time & cost estimate
2

Proposal & quote

  • Based on our analysis we will provide you with a comprehensive project plan & solution description
  • this project overview includes all possible once off costs (consultancy, customization & training) as well as a license based overview, which will have to be signed by you
  • Small changes to the setup as well as tech support during roll out is included
3

Test Versions

  • We will work mainly offsite and interact with you via phone and mail
  • During the process we will develop several test versions witch should be evaluated by you in order to align your smartbox solution even more to your need
4

Roll out & training

  • Once all requirements are met we will hand the solution to you for distribution
  • only then we will invoice you with the final invoice according to initial agreement
  • If there are any problems with the solution afterwards we will provide you with free support